hy spend the money to buy software, when you can just download the forms from the SBA's web site and fill them out for nothing? The SBA provides all of the forms you need to use.

How can you write more effective company flyers, articles and other documents in less time?

How can you best prepare for a business matchmaking event? What are methods for getting new business?

Training often takes the backseat in companies, Starbucks has elevated the importance for well trained employees to a new level.

You have a new training project and you have got to write training objectives. Where do you start?

At some point you will be faced with the dilemma of sending an appropriate sympathy card. Get tips to help find just the right words for the situation.

Sending a Thank You card is a great way to build and maintain a business or personal relationship. In our impersonal world, just the simple act of saying "thank you" is very powerful.

As an instructional designer (training professional) with over 25 years experience, I noticed there is a trend in the corporate training marketplace for clients asking for standards and criteria to help them distinguish practitioners who have proven they can produce results through a systematic process. Up until 2003, there was not a way to distinguish true training professionals.

What is a WOW card? A personalized card that causes someone to say "WOW, that is the best card I ever received" and the card is then framed or displayed promiently at work or home. WOW cards are the ultimate hearfelt card.

"Send me an e-mail." "I'll text you an answer by COB." "Just leave a message on my voice mail." "Did you get my e-vite?" "Meet me on line." Have we gotten to the point where our only form of communication is via e-mail, voicemail or chatrooms?